Soft Pause Mail Club is a monthly piece of happy mail designed to help you slow down.
Each envelope is a small ritual — art, reflection, and a moment of calm delivered to your mailbox.

Mail is prepared and shipped during the first week of each month.

You can update your shipping address, billing info, and manage all your account details through the customer portal at any time.

Yes — you can pause or cancel anytime through your customer portal.

To avoid being charged for the next cycle, make sure to cancel before your monthly billing date (your subscription anniversary).

All mail ship from Canada.

Worldwide shipping is included and the price is the same no matter where you live.

No. To keep things slow, simple, and affordable, envelopes are sent via regular untracked mail.

• Subscribe by the end of the month → your first envelope ships the first week of the next month

• Subscribe after month-end → your first envelope ships the following month

Delivery times vary:

• Canada & U.S.: about 1–3 weeks

• International: about 2–5 weeks

Snail mail is slow by nature — that’s part of the charm.

You’re billed monthly on the same date you subscribed.

Mail can occasionally get delayed or lost.

If your Soft Pause hasn’t arrived after the expected delivery window, just reach out and I’ll help.

Yes — it makes a beautiful, thoughtful gift.

Simply enter the recipient’s address when you subscribe.

It’s just me — Eli 🤍

I create, pack, and send each envelope with care.