Return Policy

I hope you love your artwork as much as I loved creating it.

If you're not completely satisfied with your purchase, please contact me within 14 days of receiving your order at eli@shelovesclouds.com. I'll do my best to find a solution.

Returns

• Items must be returned in their original condition.
• Return shipping costs are the responsibility of the customer unless the item arrived damaged or there was an error with your order.
• Once your return is received and inspected, your refund will be processed to your original payment method.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please email eli@shelovesclouds.com within 7 days of delivery with your order number and a photo of the item. I'll gladly replace it or issue a refund.

Custom Orders

Because custom or personalized artwork is created especially for you, custom orders cannot be returned or refunded.

Digital Downloads

Due to the nature of digital products, all digital download purchases are final and cannot be returned, exchanged, or refunded.

If you have any questions, I'm always happy to help. Please reach out at eli@shelovesclouds.com.